Pharmacy Waiting areas

Offering a dedicated seating area has a positive impact on the patient user experience.

Allowing all pharmacy service users and customers a seated waiting area helps to alleviate congestion at busy times. Seated areas within the pharmacy setting have become the norm in pharmacies of standard sizes.

The design and fitting of a pharmacy waiting area depends very much on the pharmacy business itself. The usefulness of this can be determined by a pharmacy design consultant and with an analysis of the sales, prescription dispensing and business priorities.

We can offer branded and bespoke seating options including free standing seats and benches. In these areas we find that signage is also key and offer this as part of the waiting area and consultation room packages.

Waiting areas complement pharmacies that are planning to have consultation and treatments rooms installed. At busy dispensing times our clients tell us they have benefitted from having a dedicated pharmacy seating area that allows for patients to wait and also caters for the elderly patient user or those less mobile.

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